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Accessibility statement

This accessibility statement applies to the Youth Helsinki website (https://nuorten.hel.fi/) run by the City of Helsinki. This statement explains the website’s accessibility and how to submit accessibility-related feedback. 

How accessible is this website? 

Finland’s Act on the Provision of Digital Services states that public websites must be accessible. In other words, everyone should have an equal opportunity to use websites.  

The website is partially complaint with the statutorily mandated accessibility requirements (WCAG criteria 2.1, A and AA standards). The website has significant accessibility shortcomings which are described in more detail below.  

Non-accessible content 

The website is not fully accessible. The content or functions listed below are not fully complaint with the statutory mandated accessibility requirements. We strive to continuously correct any detected shortcomings. This accessibility statement’s list of shortcomings is updated every time we rectify a shortcoming. 

Bypass link 
There is no “Go to content” bypass link on the page, and the user has to navigate through the top menu every time they want to go to a new page (WCAG 2.1: 2.4.1 Bypass Blocks). 

Automatically updated content 
The front page image carousel is automatically scrolling and cannot be paused, stopped or hidden (WCAG 2.1: 2.2.2 Pause, Stop, Hide). 

Status messages 
The site contains content whose status changes are not automatically communicated to persons using assistive technologies (WCAG 2.1: 4.1.3 Status Messages). 

Search 
The search input fields do not have programmatically bound labels (WCAG 2.1: 4.1.2 Name, Role, Value). 

Functionality of elements 
Programmatically speaking, the visual information of some elements is not transmitted at all or sufficiently clearly to persons using assistive technologies (WCAG 2.1: 1.3.1 Info and Relationships). 

Names and roles of elements 
The name or role of some elements is not presented to persons using assistive technologies or is unclearly/incorrectly presented (WCAG 2.1: 4.1.2 Name, Role, Value). 

Focus indicator 
Some interactive elements do not have a sufficiently clear focus indicator (WCAG 2.1: 1.4.11 Non-text Contrast, 2.4.7 Focus Visible). 

Focus order 
The focus order of the elements is illogical at times (WCAG 2.1: 2.4.3 Focus Order) 

Destinations of links 
The destination of some links is presented in an unclear or erroneous manner (WCAG 2.1: 2.4.4 Link Purpose [In Context]). 

Contrast 
The site contains content with a contrast ratio to the background below the specified threshold (WCAG 2.1: 1.4.3 Contrast [Minimum]). 

Non-text content 
The site contains media content (images, videos) that do not have descriptive text equivalents for persons using assistive technologies (WCAG 2.1: 1.1.1 Non-text Content, 1.2.3 Audio Description or Media Alternative [Prerecorded], 1.4.5 Images of Text). 

Spacing of text 
Some content is not visible when text spacing compliant with the WCAG criteria is used (WCAG 2.1: 1.4.12 Text Spacing). 

Site language 
There is content on the site that does not correspond to the selected language version or for which a language attribute has not been specified (WCAG 2.1: 3.1.2 Language of Parts). 

Embedded YouTube videos 

  • The focus indicator is not always clear enough (WCAG 2.1: 1.4.11 Non-text Contrast). 
  • Some functionalities cannot be used with a keyboard (WCAG 2.1: 2.1.1 Keyboard). 
  • The focus order is illogical at times (WCAG 2.1: 2.4.3 Focus Order). 
  • The shortcuts for embedded videos cannot be changed directly from the embedded element (WCAG 2.1: 2.1.4 Character Key Shortcuts). 
  • Some functionalities are not available on a narrow screen such as a mobile device (WCAG 2.1: 1.4.10 Reflow). 
  • The videos’ accessible names are not descriptive (WCAG 2.1: 4.1.2 Name, Role, Value). 

Accessibility assessment 

The accessibility assessment follows the City of Helsinki’s operational guidelines and methods that aim to secure the service’s accessibility throughout every work stage.  

The accessibility of the website has been assessed by a third-party expert audit. The assessment included programmatic accessibility testing and a manual examination of the website and its content.

Did you notice shortcomings in accessibility? 

We aim to continuously improve the accessibility of our website. If you encounter non-compliant content on the website that is not described on this page, please report it to us. Send your feedback by filling out the City of Helsinki’s feedback form. 

Accessibility monitoring 

The Finnish Transport and Communications Agency Traficom enforces compliance with accessibility requirements. If you are dissatisfied with the reply you received from us about a detected accessibility shortcoming or you did not receive a reply within 14 days, you may submit a complaint or request for information to the Finnish Transport and Communications Agency Traficom. The website of the Finnish Transport and Communications Agency Traficom has information on submitting a complaint and how complaints are processed. 

Finnish Transport and Communications Agency Traficom 
Digital Accessibility Supervision Unit 
www.webaccessibility.fi 
E-mail: saavutettavuus@traficom.fi 
Telephone number: 029 534 5000 (Switchboard) 

Accessibility statement information 

This website was published on April 2021.
This accessibility statement was prepared on 20.12.2024.

Act on the Provision of Digital Services (306/2019)