Get Jässäri and stay informed

The Helsinki Youth Services membership card, commonly known as Jässäri, is your key to youth centres, events and hobbies. With Jässäri, you and your guardian get information about events and activities at the nearest youth centre directly on your phone – no fear of missing out on anything!

Jässäri is digital, which means you use it through a web browser or an app on your phone. To start using Jässäri, your guardian must register you online with strong authentication. If you’re over 18, you can register yourself as a Jässäri user. Jässäri is free and gives you access to a lot of fun things, so registering is really worth it.

With Jässäri, you’ll get information about events at the local youth centre and other youth services conveniently to your phone. To use Jässäri, you need the Populon app, which you’ll find in your app store. Download the app to your phone, sign in with the credentials you set up during registration, and enable notifications. From now on, you won’t have to hear about events only after they’ve happened! Guardians can also download the app and stay informed about what’s happening at the youth centre.

You usually do strong authentication using your online banking credentials, but don’t worry – money has nothing to do with it, Jässäri is free of charge. When registering a young person, the guardian must fill in their own and the young person’s information on the form. For safety reasons, we need your guardian’s up-to-date contact details so that we can contact them immediately if necessary.

If you have difficulties registering, you can visit a youth centre or library with your guardian and ask the employees for help. You can also get help by calling the Jässäri customer service at +358 9 310 27201 (on weekdays from 8 to 16).

Jässäri is open to all young people using youth centres and youth services. Once your registration is done, the doors of the youth centres are wide open!

Jässäri gives you access to music studios, art groups and the wide range of games and events at youth centres. There are also courses and camps available, and as a Jässäri holder, you can even apply for grants or organise your own event!

Helsinki has more than 50 youth centres and activity spots, so there is definitely plenty to choose from. Youth work professionals are always present at youth centres.

Most frequently asked & answers

The young person must have a membership card, i.e. Jässäri, so that they can come to the youth centre and participate in the activities. Among others, they can book leisure facilities and register for events with Jässäri. With Jässäri, you’ll get information about events at the local youth centre and other youth services directly to the phone.

You can sign up here https://jassari.populon.fi/

For safety reasons, we need your guardian’s up-to-date contact details so that we can contact them immediately if necessary. The City of Helsinki will not pass on the information of a young person or guardian provided when signing up.

Strong identification in a digital service is the same as showing a passport or identity card in a face-to-face encounter. Strong identification is mandatory for safety reasons. Strong identification is most commonly done with online banking credentials. Despite that, strong identification is not related to money: Jässäri does not cost anything. Strong identification is safe.

Both will receive the messages if they wish. The young person receives notifications through their Jässäri, or the Populon app downloaded to the phone, after enabling the app notifications in the settings. A guardian can also download the Populon app and enable its notifications.

Yes, and that makes Jässäri a great service! When you download the Populon app to your phone and enable notifications, you will receive the event information of your selected youth centre as a notification to your phone.

Jässäri is intended for all young people who participate in the activities of youth services.

As a rule, the activities of the youth centres are intended for children and young people aged 9 to 18 years. More limited activities are also organised for children aged under 9 years and young people aged over 18 years. The age limits for different places and activities can be found on our website.

Taking Jässäri into use requires the guardian to register the membership card online for a child aged under 18 years with strong identification. If you’re over 18, you can register as a Jässäri user yourself.

Go to jassari.populon.fi.
Select “Guardian, register your child here”
Choose either your own online bank or an alternative method, such as a mobile certificate, as your identification method. Follow the instructions for strong identification.
Fill in both your and your child’s information on the form. The form asks for the names, dates of birth, phone numbers, email addresses and home addresses of the guardian and the young person.
Set optional passwords for the guardian and the child in the system. Read the privacy statement and click on the box to confirm that you have read and accepted it.
Choose from the options the primary youth centre in whose activities the young person participates, as well as the school that the young person attends.
Submit the form. You will receive a confirmation of registration in your email.
Now you and the young person can download the free Populon app on your phones from the app store and log in with the passwords created in registration.
When you enable notifications, the app sends updates to your phones about the activities of the youth centre.

Jässäri is authenticated by showing the Populon app’s profile page from your phone. You don’t need an identity card.

If you find it difficult to sign up, help is available. You can come and visit the youth centre or library, where employees will help you. You can also get help by calling the Jässäri customer service at +358 9 310 27201 (on weekdays from 8 am to 4 pm).

Helsinki has more than 50 youth centres and facilities, and many hobbies to choose from. With Jässäri you can access all the youth centres of the City of Helsinki.

At youth centres, young people can meet friends, engage in hobbies and hang out. They can participate in group activities, such as a cooking club, painting class, nature hike, gaming or football tournament.

The owner of Jässäri can use the music studios of the youth centres and participate in youth events. They can also apply for a project grant or organise their own event.

Most of the activities are free of charge for young people. Some individual activities, such as events and excursions, may occasionally require a small participation fee.